FYI - Quentin - It turns out that this is the same weUserNotExists problem I had a few years ago. I found the solution in this community, so all is good! https://www.earmaster.com/community/forum/2/7877.html?p=15627#p15627

Update 9/9/23 - For Mac Users, hold down the "option" key rather than the "alt" key.

I'm not sure when I deleted those students, but it would have been at least three weeks ago. I have EArmaster on three different computers - laptop, home desktop and school-issued laptop. Things are working correctly on my personal laptop, and not on the others. I will reach out to the support team....

My student results do not seem to be syncing properly. Students that were in my class last year are showing up in both the assignment manager and student results in the desktop app, even though I have removed them in the cloud (they have been removed from the "manage users" area and the in...

Awesome Quentin - This worked like a charm. Thank you!

Hi Quentin, I am not able to access current student grade results from my windows computer. Luckily, I am able to access on my home computer, but still, this is a concern. I am working on a Windows 10 school-issued Lenovo L350 Yoga. I have uninstalled and reinstalled the latest version of earmaster....

This is very helpful information, and I have shared it with my students. Thank you!

Ok - Thanks! This is very good to know.

Liz

Well, since I was able to reproduce her problem, it is probably not the version number that she is using (my app is up to date). So I will send you the workbook in question.

Thanks,

Liz

Thanks for the quick response Quentin. I have all exercise settings at "user may choose", so this is unfortunately not the problem. If you have other ideas or suggestions, I would greatly appreciate it.

Thanks,

Liz

Hi Quentin, At least one of my students is unable to change the tempo settings for some of the rhythmic sight-reading exercises I have built for my theory 2 class. They know how to do it, but when they change the BPM setting, the tempo for the exercises does not reflect the change. I was able to rep...

Ah - ok. Completely understood. Thank you for clarifying,
Liz

Hi,
I just looked over our school cloud account, and there doesn't seem to be a free teacher role, yet it looks like we have enough credits. I'm happy to share credential info via email.

Thanks,
Liz Pauly

Hi Quentin, I have received feedback from students that the rhythm sight playing exercises don't always work well with their computers. I tested out a few things tonight in the Beginner's Course just to check. Here is what I am finding: (On a MacBook Pro, 2019, 10.15.6) If I tap and hold the space b...

Thanks Quentin - this makes perfect sense. Normally, I would have had things corrected before I assigned them, but didn't notice that there were errors until after they were assigned. Thank you for the information!

Liz