Error 355 in Makemelody

[reelmusicboston]

I set up a custom exercise, and every time i select new question, I get this error. Is there any way to get rid of it?

[martijn]

The error you are getting probably depends very much on your specific combination of settings.

Therefore you are welcome to write to saleandsupport@earmaster.com to get detailed help.

When you email: can you provide a screenshot of your exercise settings?