Exceeded the number of activations?

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Raphael
Stage rookie
Posts: 2
Joined: 08 Nov 2012, 08:44

Exceeded the number of activations?

Post by Raphael »

Hello,

From time to time when I start my Ear Master 6, it asks me to activate. I found it a little bit annoying, but I every time I ended up entering my data and it allowed me to use my software. Today I received this message:

"You cannot activate because you have exceeded your maximum number of activations.

If you think this is an error, please visit our support page to contact us for assistance.

Would you like to visit our support page now?"

I ONLY installed Ear Master once and in the SAME computer. Never formatted or anything.

How is that possible?

I can't believe I can't use the software I bought again.


Regards,

Raphael
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wdmosley7208
Noob
Posts: 1
Joined: 20 Apr 2013, 08:40
Location: Baltimore, MD 21216

Post by wdmosley7208 »

I'm having the same problem. It's a good program. I'd hate to give it up.
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Quentin
EarMaster.com
Posts: 2339
Joined: 27 Apr 2007, 01:25
Location: Denmark
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Post by Quentin »

Hi,
If the number of activations is exceeded, then please contact support so that they may unlock the license again: support@earmaster.com

Best regards,
Quentin
- Because in Music, We're All Ears... -
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