EM can't save settings or results

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Yael Ofir
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Joined: 27 Oct 2013, 06:52

EM can't save settings or results

Post by Yael Ofir »

Hi, I'm new to forums in general so excuse any awkwardness... :-?
I had to re-install EM5 and since then I keep getting the following error message - "The system cannot find the path specified C:\ProgramData\EarMaster\5.0\Data\Users.da5". Sure enough, after I close the program nothing is saved and it keeps starting from the installation wizard "finish" window.
HELP!
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Quentin
EarMaster.com
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Joined: 27 Apr 2007, 01:25
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Re: EM can't save settings or results

Post by Quentin »

Did you install EarMaster from a Windows account with administrator access level in Windows? It is possible that you didn't grant the installer the necessary privileges to create the result files in Windows.
In case, please run the installation file again and make sure that you do so with an administrator account in Windows. You will find the installation files in the download section of the EarMaster website, under "Previous versions".
- Because in Music, We're All Ears... -
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