Just done a fresh install on a M4 Mac, can't activate key.

[George Goodnight]

Hi, as the title states. When I click on help there is no option to manage/activate license.

It'd be great if someone could help me please.

Thanks

George.

[Quentin]

Hi, that menu item is not available in versions downloaded form the Mac App Store. If you're on Mac and you bought a license number form our webshop, please install the Mac version of EarMaster that is available from our website. You will find the download link in your purchase confirmation email.

[George Goodnight]

Hi, I did download it from the email link. But I've uninstalled and reinstalled and was able to enter my serial key. But now I'm having other problems. I've made a new thread about it.

I did contact support and they have not responded to this ticket, or the last one I submitted regarding another issue weeks ago.

Is this product still being supported?

Thanks

[Quentin]

We answer absolutely ALL support emails within 24 hours (except weekends). Have you checked your spam folder?