Problem Starting Up

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mattdeckard
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Problem Starting Up

Post by mattdeckard »

Whenever i start up Earmaster Pro 5, the config wizard appears. When i select 'Finish', the intro music begins to play for 0.5 of a second then the whole program shuts itself down completely. I've attempted restarts and reinstalls but to no avail. I've also run virus scanners and still no problems pc-wise.
Additionally, i downloaded the Trial version of Earmaster School and i'm having the exact same problem. I chose to evaluate and the program switches off automatically...

Does anyone have any idea what's going on?

Thanks

Matt
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mattdeckard
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Post by mattdeckard »

Oddly enough, the problem has magically disappeared overnight.

Disregard these posts. :-)
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Quentin
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Post by Quentin »

Other users experienced the same problem...

It was caused by a little bug in the latest update. The bug has now been fixed, and build 607S is available :-D
- Because in Music, We're All Ears... -
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Bojan
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build 607, yeah right...

Post by Bojan »

Quentin, I just checked, and the build 607S is not available yet. Perhaps you didn't upload it yet.
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RodEH
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Post by RodEH »

Hi.

I also have the same problem.

I first downloaded EarMaster Pro 5. In the splash screen it says 607P. First, a window appears where I select my MIDI configurantion. After that, in less than a second the program closes.

I restarted my computer, opened again the program but the same thing happened...

Then, I tried with EarMaster School 5. Splash screen says 607S. But the problem still continues.

I use Windows XP Home Edition and an Audigy 2 Sound Card. Both programs are in Spanish.

I have tried opening the programs every time I use the computer but the problem is there. I hasn´t used the program even once and it´s the trial version so I have about 15 days left before it expires.

Any idea?

Thanks.
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Bojan
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problem starting...

Post by Bojan »

Yes, I have an idea! Download the installation file again as soon as you can, because now build 608 is available. I thought it hadn't been released yet, as I tried checking for updates, and constantly got message there weren't any. So, I thought to myself (what a wonderful world :-D) - I'm gonna try to download the installation file, even though I got the message I had the latest version, and guess what - I got me a brand new 608 (before that I had 606). So, it must have been some kind of error in 606 that didn't allow me to find an update... Never trust way you see or hear or read, the truth is out there, and you just have to seek it yourself :pirate:.
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Quentin
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Post by Quentin »

Indeed Bojan, only the .exe file of the demo seems to have been uploaded. The "regular" update will be online today.
- Because in Music, We're All Ears... -
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Quentin
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Post by Quentin »

both the .exe and updates are up to date and uploaded, so all problems should be solved now :)
- Because in Music, We're All Ears... -
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