activation problem

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phrygian#3
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Joined: 25 Mar 2010, 22:51
Location: anchorage, alaska

activation problem

Post by phrygian#3 »

the computer im using with earmasterpro5 was infected with virus so i bought a new one and downloaded earmaster but when i activate it a pop up message appear saying" this is not a valid earmaster serial number". what will i do?
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Quentin
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Post by Quentin »

Hello,
The serial number displayed in EarMaster is not complete. The last series of digits is replaced by a number of X. You full serial number is located in your dvd box (international version) or on the manual (US & Canadian version), or in the purchase confirmation e-mail you received from us if you bought your program from our webshop.

If you can't find your serial number, please refer to the FAQ page on the EarMaster website.

Best regards,
Quentin
- Because in Music, We're All Ears... -
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