CD runtime error - Windows ME

[Guest]

Hi, I have puchased earmaster 5 pro from a music shop on CD. When installing, I have the runtime error at 8:836... Internal error: An attempt was made to expand the app constant before it was initialized.
I note that Gus has posted this problem before but as I have not purchased through download, I don't know what to do. I am running Windows ME

Regards
Paul Smith

[Hans]

Unfortunately this Windows 98/ME problem was also on the first CD's we shipped. Please send an email with your serial number and mailing address to Sales (find the email address here: http://www.earmaster.com/about_us.htm), then we will ship a replacement CD for you.

To begin using EarMaster now, just download the installation program from this website.

Best regards,
Hans Jakobsen
EarMaster

[Guest]

Hi, I have puchased earmaster 5 pro from a music shop on CD. When installing, I have the runtime error at 8:836... Internal error: An attempt was made to expand the app constant before it was initialized.
I note that Gus has posted this problem before but as I have not purchased thrgh download, I don't know what to do. I am running Windows ME

Regards
Paul Smith

[Hans]

We will replace the CD no matter if you have purchased EarMaster online or through a store. Please send an email with your serial number and mailing address to Sales (find the email address here: http://www.earmaster.com/about_us.htm), then we will ship a replacement CD for you.

Best regards,
Hans Jakobsen
EarMaster