error message "this file is used by another computer....

[boatlevel]

Hello,
I'm using Earmaster for music school. We received Earmaster test files from our instructors and we're supposed to take the test and export our results. As soon as the first lesson is over, whenever I go to click the "finish lesson" button i get this error message: "this file is used by another computer on the network". I have no idea what this means, I only have earmaster on one computer, so it definitely isn't being used by another computer. Please help me! This is a graded test and I have no idea what to do!

[boatlevel]

I also can't save my score..I get this error message: "Error saving highscore (1)"

[Quentin]

(if you are the person who wrote an email about the same issue, which we are working on, please let us know so that we don't spend time debugging the same problem twice )

Hi,

A few questions to try to find out what might be going wrong:

-Are you on Mac OSX or Windows, and which version are you using?
- Is your computer connected to a local network?