I upgraded, how do I get new serial number?

Need technical advice? Don't know where to find an option? Here is the right place to ask.

Moderator: Quentin

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A1MixMan
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Joined: 28 Feb 2010, 22:46

I upgraded, how do I get new serial number?

Post by A1MixMan »

I just upgraded from EM Pro4 to EM Pro 5 and paid with paypal. I did receive an order confermation email, but I didn't get a serial number. Where do I find it or get it from?

Thanks,

Brent
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Quentin
EarMaster.com
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Joined: 27 Apr 2007, 01:25
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Post by Quentin »

Hi,
As stated in our shop, upgrades are processed manually because we need to check the authenticity of the serial number used to order the upgrade. This means that upgrade orders are only handled during office hours: Monday to Friday, 9am to 4pm (GMT +1) ;-) . You should receive your serial number in a short while by e-mail.
Thanks a lot for ordering EM5.
Best regards,
Quentin
- Because in Music, We're All Ears... -
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