I can't download the earmaster installation package.

[曹焰华]

I have bought it last year.Now I re-install the operating system of my computer,so I need to re-install the earmaster.But when I download it,the speed is too slow and it even stops later on.How can I re-download it?I have tried many times,but in vain.

[Quentin]

Hello,

How fast is your internet connection? And which browser are you using?