Squares instead of notes in every exercise

Need technical advice? Don't know where to find an option? Here is the right place to ask.

Moderator: Quentin

Post Reply
User avatar
Elisabetta
Noob
Posts: 1
Joined: 12 Feb 2018, 07:55

Squares instead of notes in every exercise

Post by Elisabetta »

Hi, I've bought the EarMaster Pro 7 version yesterday. The day before I have downloaded the free version and it was all ok. But with the payment version I have a big problem: instead of the notes there are only squares. This in every section and in every exercise. What could the problem be? If needed I can send a photo of it. I have Windows7 on my Hp Computer. Thankyou.
User avatar
Quentin
EarMaster.com
Posts: 2339
Joined: 27 Apr 2007, 01:25
Location: Denmark
Contact:

Re: Squares instead of notes in every exercise

Post by Quentin »

Hello,

There might be a problem with Windows' font cache. Could you please follow these steps:

1. Uninstall EarMaster completely
2. Restart Windows (important)
3. Re-install EarMaster
- Because in Music, We're All Ears... -
Post Reply