Search found 42 matches

by Normann
29 Jun 2010, 01:45
Forum: Support
Topic: MIDI output keeps quitting
Replies: 1
Views: 4672

Hi, Could you please check the build number under the menu "Help / About EarMaster..." - the newest build should be 624. We've had some problems with older builds, which keeps muting the SW Synth on some Windows systems. You can check this by opening "Volume Control" on your XP, ...
by Normann
09 Jun 2010, 00:31
Forum: Support
Topic: microsoft gs wavetable sw synth does not play midi sounds
Replies: 5
Views: 12197

Hi, We had some issues with muted SW Synth on some system in earlier versions of EarMaster. Could you tell me the build number of your EarMaster? You can find the build number in the Help menu under "About EarMaster..." The latest released build number for Windows is 624xx (the x's is for ...
by Normann
07 May 2010, 05:17
Forum: Support
Topic: Unattended install
Replies: 3
Views: 6431

Hi, You can follow most of the steps in http://www.earmaster.com/support/network_install_guide.htm, and the setup program can be executed on clients to make a silent install, if that is needed - which is almost similar to unattended install. The clients should read the server settings and the regist...
by Normann
23 Dec 2009, 01:35
Forum: Support
Topic: MacBook input
Replies: 2
Views: 5253

In the "Exercise settings" menu, you can change the "Auto replay question" to any seconds you like, or disable the feature. And you can set the "Answer time limit" to "No time limit", and that will give you the nessesary time you need to make all your inputs. ...
by Normann
01 Dec 2009, 01:52
Forum: Support
Topic: Singing interval does not pick up my singing
Replies: 12
Views: 16481

When the microphone is active, you should be able to see the peak meter next to the microphone icon respond. When you sing a note hit the "Ctrl" key, and the note will be inserted. Or hold your tone until EarMaster picks it up, and insert it automatically. You can set the timing for holdin...
by Normann
01 Dec 2009, 01:34
Forum: Support
Topic: Why MIDI driver problem now, not before?
Replies: 2
Views: 5727

It's normal EarMaster ask for new settings after a new install. You should be able to see a few, or at least a default Windows MIDI mapper. You simply choose the right device, click on "Play" to make sure you hear it's working, and hit OK.

Best regards,
Normann
by Normann
22 Oct 2009, 00:28
Forum: Support
Topic: Soft synth solution with Earmaster on Mac OS X
Replies: 9
Views: 16148

Thanks! We are looking into the Norwegian translation, and we fix this on the next available update.

Best regards,
Normann, EarMaster
by Normann
22 Oct 2009, 00:26
Forum: Support
Topic: Statistics are Incorrect
Replies: 3
Views: 6416

No, it's not possible with the current version. A feature with date filters is on the wish list, and will be implemented in near future.

Best regards,
Normann, EarMaster
by Normann
22 Oct 2009, 00:23
Forum: Support
Topic: Controller does not match with display keys
Replies: 2
Views: 5580

You need to make sure your keyboard isn't transposing notes before they are send out. And about your interface, it does not have its own sound module, so you need to make sure it's connected to a module which can receive the Midi signals from the interface and turn these into sounds. Best regards, N...
by Normann
20 Oct 2009, 02:40
Forum: Support
Topic: Statistics are Incorrect
Replies: 3
Views: 6416

Yes, each line in statistics shows number of attempts for a certain date, and the columns reflects the best result. If you need to see each attempts you can enable "Show all attempts" from the "View / Results" menu, and set the "Result summations" to 1 month (or to one ...
by Normann
20 Oct 2009, 01:35
Forum: Support
Topic: Soft synth solution with Earmaster on Mac OS X
Replies: 9
Views: 16148

Hi, We found a bug in clearing off audio system in EarMaster when other sound systems is running in the background using the same resources. What happens is that clearing off sounds after being used takes milliseconds longer, firing timers, and causes a crash. A fix to this bug will be available in ...
by Normann
21 Sep 2009, 06:45
Forum: Support
Topic: EarMaster won't erase all my statistics/results
Replies: 1
Views: 4733

Hi,

We found a bug in comparing dates of results stored on file, which excluded results with recent dates from being deleted.

A fix for this problem will be available in the next update.

Best regards,
Normann
EarMaster ApS
by Normann
09 Sep 2009, 01:05
Forum: Support
Topic: Error installing on Windows Vista
Replies: 4
Views: 8521

Hi, You seem to have a problem with your Vista and its shell system, and it's probably affecting any installation on your system - a environment variable called %APPDATA% is the cause for this error message. Try and see the instructions to solve the problem: http://social.answers.microsoft.com/Forum...
by Normann
25 Aug 2009, 01:43
Forum: Support
Topic: Won't Open in Mac Standard Account
Replies: 9
Views: 13566

Hi again. After closer inspection one permission bit for other users was omitted for a file - this will be fixed for the next update. Until then, you can execute a change mode command from a Terminal prompt: chmod 777 "/Applications/EarMaster School.app/Contents/MacOS/ear50s_mac" For Pro o...
by Normann
18 Aug 2009, 00:33
Forum: Support
Topic: Won't Open in Mac Standard Account
Replies: 9
Views: 13566

Hi, that's strange - if you need a quick solution, try and install the program with the generic local user account. It will ask for admin password, if needed, to permit installation - this will make sure, the installation is for the user account, and the admins will still be able to launch the progr...