Serial number

Need technical advice? Don't know where to find an option? Here is the right place to ask.

Moderator: Quentin

Post Reply
User avatar
Eugene Sasaki
Stage rookie
Posts: 2
Joined: 01 Oct 2010, 17:44

Serial number

Post by Eugene Sasaki »

I bought my copy of Ear Master off of Amazon.com but when I try to input my serial number it keeps saying that the serial number is invalid. I believe that I'm entering it correctly and wondering why this is happening. Please help...
User avatar
Quentin
EarMaster.com
Posts: 2339
Joined: 27 Apr 2007, 01:25
Location: Denmark
Contact:

Post by Quentin »

Hello,
Some of the digits may be mistaken with others (like S and 5 for instance). It is also important to respect the serial formatting (no spaces, and the hyphens must be included).
- Because in Music, We're All Ears... -
User avatar
Eugene Sasaki
Stage rookie
Posts: 2
Joined: 01 Oct 2010, 17:44

Post by Eugene Sasaki »

Hi Quentin,

I'm relatively sure that I'm entering the serial number correctly, is there a way to retrieve my serial number and verify that the one I submitted is a correct serial number? I've registered it on the website but haven't received any confirmation that i have.
User avatar
Quentin
EarMaster.com
Posts: 2339
Joined: 27 Apr 2007, 01:25
Location: Denmark
Contact:

Post by Quentin »

Registered serial numbers can be retrieved. Simply write to support and remember to tell us your name and the e-mail address used to order the program. :-)
- Because in Music, We're All Ears... -
Post Reply