program freezes when I use the midi devices preferences

samuelmd · Post by **samuelmd** » 15 Apr 2013, 11:05

hello

Whenever I try to change a setting in the midi devices preferences the program stops responding. Is there a way to fix that?
thanks
samuelmd

Post by **Quentin** » 16 Apr 2013, 00:41

Hi,

Are you on Windows or Mac OSX? And which version of the OS are you using?

Also, are you using EarMaster 5 or 6?

samuelmd · Post by **samuelmd** » 16 Apr 2013, 04:32

I am using windows 7 and earmaster 6. the problem occurs every time I close the preferences window.

Post by **Quentin** » 17 Apr 2013, 00:51

Ok, thanks.
Have you tried to run the "check for updates" function to see if there's a new build available? You will find it in the HELP menu of EarMaster.

samuelmd · Post by **samuelmd** » 17 Apr 2013, 04:41

I'm using the latest version. I'll wait for a new version to see if that gets fixed,

Post by **Quentin** » 18 Apr 2013, 01:04

This is not a general problem, as it doesn't happen on our own computers and the problem has not been reported by other users, so I assume there must be something in your setup that causes the freezing. Are you using an external soundcard?